ZM
Zandiswa M

1 reviews | Active since Apr 2026

29 Apr 2026, 11:32

I have a review to write about DHL Express , i have been waiting for my shipment since 15 April , first they gave me runaround in terms of customs clearance and now they do not want to give me my shipment since, they advised that they have sent it to a th

I have a review to write about DHL Express , i have been waiting for my shipment since 15 April , first they gave me runaround in terms of customs clearance and now they do not want to give me my shipment since, they advised that they have sent it to a third party which is RAM but i called RAM and they advised that they do not have the shipment with them. Its been two -three weeks without my delivery and no sign of delivery from both companies. I do not recommend DHL AT ALL

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Replies (1)
DHL Express
DHL Express's reply29 Apr 2026, 12:02
Official
Dear Zandiswa Monco

Thank you for bringing this issue to our attention. 

We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.

Kind Regards
DHL Express ZA