zG
zandile G

1 reviews | Active since Mar 2011

02 Jun 2026, 15:31

I had an outstanding experience at DHL Waterfall

I had an outstanding experience at DHL Waterfall. From the moment I arrived, the service was professional, efficient, and genuinely welcoming. The team went above and beyond to make me feel comfortable, even offering me coffee and biscuits while I waited. A special thank you to Zinhle Mnisi, who provided exceptional customer service with a warm, friendly attitude and a willingness to help every step of the way. Her professionalism and kindness truly stood out and made the entire experience stress-free and enjoyable. DHL needs more people like Zinhle. She is a real asset to the company, and her dedication to customers reflects the highest standards of service excellence. Thank you for such a wonderful experience.

0
Replies (1)
DHL Express
DHL Express's reply03 Jun 2026, 08:41
Official
Good day Zandile,

Thank you very much for your kind words regarding Zinhle .

We are glad to hear such positive feedback about our team, and we will be sure to share your compliment with Zinhle  and the rest of the team as well.

Thank you for choosing DHL.

Customer Care team ZA 
DHL International Pty Ltd t/a DHL Express 
Waterfall Logistics Precinct
Pretoria Main Road
Waterfall City
Midrand, 2090
Gauteng
South Africa
***