DD
Darryn D

1 reviews | Active since Sept 2025

01 Sept 2025, 18:41

I am extremely happy with the staff at CT International Airport - De Havilland hub

I am extremely happy with the staff at CT International Airport - De Havilland hub. Particularly Shamiela Davids. Time and time again, with all the shipments I collect from the airport (preferred), I see that she is always under pressure as the little branch is always busy with people queuing to collect passports/documents and sending shipments. There's always a smile on her face, and she doesn't ever let's the stress affect her customer service duty. Being in the service industry, I am exposed to so many different unpleasant personalities, I feel it necessary that she is acknowledged and recognized as in her position, she is the face of DHL.......

0
Replies (1)
DHL Express
DHL Express's reply02 Sept 2025, 08:48
Official
Dear Darryn 
 
Thank you for taking out the time to compliment Shamiela's service.
 
We are delighted that she could assist you and that the experience was efficient and seamless. We will ensure that she is recognized for this phenomenal 5 star Compliment. 
  
Thank you for your business and if there is anything we can assist with please do not hesitate to contact us again. 

Kind Regards 

Customer Care Executive 
 
DHL International Pty Ltd t/a DHL Express 
Waterfall Logistics Precinct
Pretoria Main Road
Waterfall City
Midrand, 2090
Gauteng
South Africa