RR
Relebohile R
1 reviews | Active since May 2026
02 May 2026, 19:13
I am disappointed with the delivery service I received today from the driver, Teboho
I am disappointed with the delivery service I received today from the driver, Teboho. He informed me at 17:14 that he was completing his last two deliveries, but it is now 19:08 and there has been no update or communication since then. I have tried calling multiple times, but the calls go straight to voicemail and I cannot reach him. A simple update or honest communication would have been appreciated instead of leaving customers uncertain about their delivery. I hope DHL improves communication and reliability with deliveries in future.
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DHL Express's replyOfficial
03 May 2026, 09:46Dear Relebohile,
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you tomorrow morning.
Kind Regards
DHL Express ZA
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you tomorrow morning.
Kind Regards
DHL Express ZA
DHL Express's reply03 May 2026, 09:46
Official
Dear Relebohile,
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you tomorrow morning.
Kind Regards
DHL Express ZA
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you tomorrow morning.
Kind Regards
DHL Express ZA