MGVP
Michelle Gey Van Pittius
1 reviews | Active since Sept 2020
01 Sept 2020, 10:37
HORRIBLE SERVICE!!
DHL has really been a pain in my ass!. no one picks up a phone, no one gives you the correct number to call, no one calls you back, no one can help you. the service i have received has been absolutely **********!!
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Replies (1)
DHL Express's replyOfficial
02 Sept 2020, 16:20Dear Michelle Gey Van Pittius,
I trust this mail finds you well and safe.
Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours.
Please provide us with your telephone number and Way Bill Number
Thank you.
Kind Regards,
On behalf of the MD office.
Busisiwe Sithole
DHL Express's reply02 Sept 2020, 16:20
Official
Dear Michelle Gey Van Pittius,
I trust this mail finds you well and safe.
Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours.
Please provide us with your telephone number and Way Bill Number
Thank you.
Kind Regards,
On behalf of the MD office.
Busisiwe Sithole