LM
Lethinjabulo M
1 reviews | Active since Jul 2025
02 Dec 2025, 13:20
Horrible Horrible experienc
These people decided to send my package to RAM without my consent, I have been waiting for 2 days with no communication when my package has been sitting 30 minutes away for 4 days. I am beyond upset and inconvenienced. They keep saying tomorrow, and this is an urgent package.
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Replies (2)
DHL Express's replyOfficial
02 Dec 2025, 14:43Dear Lethinjabulo Mazuze
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards,
Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards,
Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa
DHL Express's reply02 Dec 2025, 14:43
Official
Dear Lethinjabulo Mazuze
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards,
Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa
Thank you for bringing this issue to our attention.
We sincerely apologize for any inconvenience this may have caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with the highest level of service at all times, and we will follow up with you within the next two hours.
Kind Regards,
Customer Care Executive ZA | DHL Express DHL International Pty Ltd t/a DHL Express Waterfall Logistics Precinct, Pretoria Main Road, Waterfall City, Midrand, 2090 Gauteng South Africa
LM
Lethinjabulo M's updateReviewer Update
02 Dec 2025, 15:20I do not want a follow up, I want my package by the end of day, no more back and forth, the package is 30 minutes away, just bring it. It's been 48 hours of lies from RAM and bad service, I am tired.
LM
Lethinjabulo M's update02 Dec 2025, 15:20
Reviewer Update
I do not want a follow up, I want my package by the end of day, no more back and forth, the package is 30 minutes away, just bring it. It's been 48 hours of lies from RAM and bad service, I am tired.