Horrible!!!!!!!

On the 18th of June 2018 I contacted DHL online to collect an urgent parcel for me from Joburg to Mpumalanga, my package ended up in another country, I was left having to run around after customer agents who always tells you something that you already knew On Friday the 22nd their local tracing executive told me that my package will be recollected from Namibia and I will receive it on Monday the 25th of June Today after noticing another day go by without any feedback, I decided to call them, only to be told my package is still to be collected from the wrong adress today, like really!!!!!

And I’m told they still don’t know when I will receive my documents, and frankly they say there’s both they can do It’s been a week of hell and up till now, I don’t even know if my documents are even safe

I paid them and now I must spend more money on the phone begging them to update me on my package, which they misplaced

The level of inconvenience is annoying but their attitude after they inconvenienced me is really disgusting to say the least!!

I just need my package and hope I never have to deal with this company ever again