1 reviews | Active since Nov 2010
Hidden disbur*****t fee for international parcels is a complete *******
I just want to alert people that if you order internationally and use DHL as your courier, you will be charged a R150 disbur*****t fee on top of the shipping costs. It is totally ********* and disgusting hidden cost. Do not use DHL.
Good afternoon Sibusiso,
Thank you for bringing your concern to my attention.
As discussed, I appreciate your concern pertaining to the disclosure of the disbur*****t fee prior to you booking your shipment on our online portal. I will be addressing this with our IT Department as this would allow our clients to make a more informed decision when using DHL.
Kind Regards
Mulondi Dzebu
DHL Express
Customer Care Executive
Good afternoon Sibusiso,
Thank you for bringing your concern to my attention.
As discussed, I appreciate your concern pertaining to the disclosure of the disbur*****t fee prior to you booking your shipment on our online portal. I will be addressing this with our IT Department as this would allow our clients to make a more informed decision when using DHL.
Kind Regards
Mulondi Dzebu
DHL Express
Customer Care Executive
Good afternoon Sibusiso,
Thank you for bringing your concern to my attention.
As discussed, I appreciate your concern pertaining to the disclosure of the disbur*****t fee prior to you booking your shipment on our online portal. I will be addressing this with our IT Department as this would allow our clients to make a more informed decision when using DHL.
Kind Regards
Mulondi Dzebu
DHL Express
Customer Care Executive
Good afternoon Sibusiso,
Thank you for bringing your concern to my attention.
As discussed, I appreciate your concern pertaining to the disclosure of the disbur*****t fee prior to you booking your shipment on our online portal. I will be addressing this with our IT Department as this would allow our clients to make a more informed decision when using DHL.
Kind Regards
Mulondi Dzebu
DHL Express
Customer Care Executive