AK
ANGILIQUE K
1 reviews | Active since Dec 2019
08 Oct 2020, 11:28
Gentleman in Ecom Department
Never in my life have i had someone sigh and get annoyed with me for asking a question! He then put me on hold after talking to me for 1minute and left me on hold. It was a coloured gentleman and I hope someone can teach him manners.
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DHL Express's replyOfficial
08 Oct 2020, 16:00Dear Angelique,
I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologies for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours.
Thank you. Kind Regards,On behalf of the MD office.Busisiwe Sithole
I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologies for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours.
Thank you. Kind Regards,On behalf of the MD office.Busisiwe Sithole
DHL Express's reply08 Oct 2020, 16:00
Official
Dear Angelique,
I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologies for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours.
Thank you. Kind Regards,On behalf of the MD office.Busisiwe Sithole
I trust this mail finds you well and safe. Thank you for bringing your complaint to our attention, I sincerely apologies for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services. Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours.
Thank you. Kind Regards,On behalf of the MD office.Busisiwe Sithole