FRUSTRATED AS HELL BY DHL's COMPLETE & UTTER LACK OF SERVICE!!!

FRUSTRATED doesn't begin to describe what I am feeling,as I write this review/complaint! On the 31st of January,AMAZON made the very huge mistake of sending my replacement order with the likes of DHL. Despite it having arrived safely in this miserable country a few days later,they still,have NOT delivered my shipment! IT HAS NOW BEEN MORE THAN 2 MONTHS & I AM STILL WAITING FOR MY SHIPMENT! One K****TSO MAWASHA,is "SUPPOSED" to be "handling" my shipment (more likely,doing anything but). I first heard from him around February,19th. I was asked to provide an invoice,which I did. He neglected to mention that he was going on leave. I then ended up re-sending the documents to a second guy,also with ZERO results or progress! Apparently,the documents were not good enough,& I was then asked for my Credit Card Statement (never before in my life),which I also sent to him,along with SEVERAL messages for him to please call me back,& also an E-Mail,ALL OF WHICH HAVE BEEN FLATLY IGNORED! THERE IS NO COMMUNICATION,OR UPDATE FROM DHL. WHENEVER I NEED TO KNOW THE NEW STATUS (ABSOLUTELY NOT,BECAUSE THERE HAS BEEN NO PROGRESS WHATSOEVER) OF MY SHIPMENT,I HAVE TO BE THE ONE TO CALL THEM,& THEN ALWAYS WAIT TO BE PUT THROUGH TO K****TSO MAWASHA,WHO I ALWAYS SEEM TO BE PUT ON HOLD TO BE CONNECTED TO,FOR AT LEAST HALF AN HOUR,BEFORE FINALLY GIVING UP & HANGING UP! As already stated above,he is NOT BOTHERED to call back or reply to E-Mails! I,for one,will NEVER EVER be using this miserable company,EVER AGAIN!!! I just only hope that any company that I purchase from in the future,will also NEVER SEND MY GOODS THROUGH DHL EVER AGAIN!!! I have already vehemently expressed,to AMAZON,my anger & frustration at DHL's complete & utter lack of service,& strongly requested for them NEVER to send any of my future orders with DHL,EVER AGAIN! I SINCERELY HOPE THEY COMPLY WITH MY REQUEST!

HOW MUCH LONGER THE HELL AM I SUPPOSED TO WAIT FOR MY SHIPMENT??? DOES DHL HAVE ANY INTENTION OF EVER DELIVERING MY SHIPMENT??? IS THERE ANY CHANCE IN HELL THAT I WILL EVER RECEIVE,OR EVEN SEE MY SHIPMENT???