Friendly and Reassuring

Item: DHL Express
Rating: 5
Author: Nicolien L

If I could give you a 10/5 for Shamiela at the CT Airport branch, I would have. We dropped our package with her (amazing friendly service) and picked up today from her again. I have NEVER had such friendly service. Offered to put a movie (news) on for us while the bakkies are unloaded and 5 min later we are out the door. What a way to start your weekend. Thank you Shamiela. Even gave her details to assist a friend!

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Replies (1)

DHL Express's replyOfficial

18 Mar 2023, 10:13

Dear Nicolien,

Thank you for bringing this matter to our attention

We appreciate you taking the time to compliment Shamiela on the Wonderful Service received . This will be raised to her direct line manager to ensure she receives the recognition she rightfully deserves .

Thank you for choosing our Services

DHL Customer Care Department - ZA | DHL Express

DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa

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DHL Express's reply18 Mar 2023, 10:13

Official