MA
Michael A
1 reviews | Active since Jan 2017
27 Sept 2022, 11:03
Fill out form over and over and over....
Ground hog day, they send you sms's/emails to submit proof of identiy. You Fill out the form, they thank you for successfully submitting it. Few hours later you get the same request. Fill the form out 5 times. Eventually phone in and wait, speak to customer service, and then they stop badgering you for the same info.
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DHL Express's replyOfficial
27 Sept 2022, 12:07Dear Michael
Thank you for bringing this matter to our attention We apologize for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible. We acknowledge the receipt of your complaint and are attending to this with the relevant department .
We assure you of our best Services at all times and will revert to you within the next 2 hours
Kind Regards, Sade Eiman Customer Care Executive ZA ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa
Thank you for bringing this matter to our attention We apologize for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible. We acknowledge the receipt of your complaint and are attending to this with the relevant department .
We assure you of our best Services at all times and will revert to you within the next 2 hours
Kind Regards, Sade Eiman Customer Care Executive ZA ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa
DHL Express's reply27 Sept 2022, 12:07
Official
Dear Michael
Thank you for bringing this matter to our attention We apologize for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible. We acknowledge the receipt of your complaint and are attending to this with the relevant department .
We assure you of our best Services at all times and will revert to you within the next 2 hours
Kind Regards, Sade Eiman Customer Care Executive ZA ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa
Thank you for bringing this matter to our attention We apologize for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible. We acknowledge the receipt of your complaint and are attending to this with the relevant department .
We assure you of our best Services at all times and will revert to you within the next 2 hours
Kind Regards, Sade Eiman Customer Care Executive ZA ZA | DHL Express DHL International (Pty) Ltd t/a DHL Express DHL House Fabriek & Van Acht Rd, Isando 1600, Gauteng South Africa