1 reviews | Active since Feb 2018
Fed up
I ordered a watch from Swole'oclock on the 21st of December. They said I'll have it in my hands on the 15th of January, it still is not here, or should I say, no one can find it. I'm sick and tired driving to all the post offices asking for help with my package... it for sure isn't a cheap watch and it was supposed to be my husband-to-be's wedding gift. The wedding is on the 24th of Feb. FED UP!
Dear Raylene
This shipment was moving as part of the services offered called DHL Paket, under the DHL Deutsche Post Banner. Whilst we all operate under the DHL banner, we are different entities doing different functions, all operating separately with our own procedures and areas of excellence.
We have DHL Express, whereby we specialize in Express consignments. Our service includes Track & Trace and Door-to-Door service. DHL Paket, is consignments that will be handed to Postal Authorities with no tracking available on the Express Network, as these travel as regular post. You can contact them via email *** or by Phone: ***to enquire about the status of your shipment.
Kind Regards
Nosicelo Manentsa
Customer Care Executive
Dear Raylene
This shipment was moving as part of the services offered called DHL Paket, under the DHL Deutsche Post Banner. Whilst we all operate under the DHL banner, we are different entities doing different functions, all operating separately with our own procedures and areas of excellence.
We have DHL Express, whereby we specialize in Express consignments. Our service includes Track & Trace and Door-to-Door service. DHL Paket, is consignments that will be handed to Postal Authorities with no tracking available on the Express Network, as these travel as regular post. You can contact them via email *** or by Phone: ***to enquire about the status of your shipment.
Kind Regards
Nosicelo Manentsa
Customer Care Executive