JP
Janet P

1 reviews | Active since Oct 2018

30 Oct 2018, 21:32

Extremely poor customer service

I posted a complaint about extremely poor customer service on the DHL website on 29th March 2018. Seven months and one day later, I have stopped waiting for a response. Very very disappointing.

0
Replies (1)
DHL Express
DHL Express's reply31 Oct 2018, 09:44
Official

Dear Janet

I would like to profusely apologise about the poor customer service you received from our website, in order for me to assist you further I will have to get more details which I will request via email.

Kind Regards

Nosicelo Manentsa

Customer Care Executive