Extremely bad customer service at DHL Express.

<p>Extremely poor service offered by ********** Parcel was supposed to be picked up on the 07/12/16 in Pietermaritzburg and delivered to Sandton on the 08/12/16. Thabang got all the contact details incorrect. I have not as yet received my parcel and it is 08/12/16. It was extremely difficult to get a hold of Thabang as he did not communicate with DHL in Pietermaritzburg. The driver in PMB was asking me for the waybill. I then had to run around and get a hold of Thabang. Now DHL in JHB is calling my parents in PMB as they dont have my contact details and they told me the address in JHB is incorrect. This parcel is highly impt to be here in JHB TODAY (08/12/16)AND I DID NOT GET IT AS YET. Thabang was very inefficient and made alot of mistakes. THIS IS THE LAST I WILL USE DHL</p>