1 reviews | Active since Sept 2016

10 Jan 2018, 16:05

Express means = what DHL

So here we are Wednesday the 10th of January 2018 and I am again utterly disappointed in service from DHL. I had good interaction until this morning. I have my phone on speaker as I type this. I have been holding on for 12 minutes now and NO ANSWER. Once more using social media to get a response. Please DHL shock me into realising that you actually take ownership of what your client needs.

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Replies (1)
DHL Express
DHL Express's reply10 Jan 2018, 16:23
Official

Dear Simone

I would like to sincerely apologise about the way your clearance has been handled thus far. Fatima Sullivan will call you in regards to your complaint.

Kind Regards

Nosicelo Manentsa

Customer Care Executive