EB
Edmund B
1 reviews | Active since Dec 2014
22 Aug 2019, 17:32
Exceptional service from DHL
I recently sent a package with DHL which encountered problems from our side. Peter Mokwena and Rebecca, apologies I dont have your second name, Immediately called me and resolved the issue within a minute and the package was cleared and delivered ahead of schedule. This diligence and good service is the reason I prefer to use DHL. Thank you for the assistance and keep up the good work.
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Replies (2)
DHL Express's replyOfficial
22 Aug 2019, 17:58Dear Deon, Thank you for contacting DHL Express . This is Incredible feedback here – Thank you for taking the time to acknowledge Rebecca and Peter for the outstanding Service received . I will definitely forward to their direct managers to ensure that they receive the recognition they rightfully deserve . I do hope all was received in good order . Should additional assistance be required , please feel free to contact me directly and I will take care of the rest . Best Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
DHL Express's reply22 Aug 2019, 17:58
Official
Dear Deon, Thank you for contacting DHL Express . This is Incredible feedback here – Thank you for taking the time to acknowledge Rebecca and Peter for the outstanding Service received . I will definitely forward to their direct managers to ensure that they receive the recognition they rightfully deserve . I do hope all was received in good order . Should additional assistance be required , please feel free to contact me directly and I will take care of the rest . Best Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
DHL Express's replyOfficial
22 Aug 2019, 17:59Dear Edmund B Thank you for contacting DHL Express . This is Incredible feedback here – Thank you for taking the time to acknowledge Rebecca and Peter for the outstanding Service received . I will definitely forward to their direct managers to ensure that they receive the recognition they rightfully deserve . I do hope all was received in good order . Should additional assistance be required , please feel free to contact me directly and I will take care of the rest . Best Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
DHL Express's reply22 Aug 2019, 17:59
Official
Dear Edmund B Thank you for contacting DHL Express . This is Incredible feedback here – Thank you for taking the time to acknowledge Rebecca and Peter for the outstanding Service received . I will definitely forward to their direct managers to ensure that they receive the recognition they rightfully deserve . I do hope all was received in good order . Should additional assistance be required , please feel free to contact me directly and I will take care of the rest . Best Regards,Ms Buhle Sekoboane
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Customer Care Executive Office DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600