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FATHIMA S

1 reviews | Active since Jun 2022

01 Jun 2022, 21:40

Excellent customer service from DHL International express

I received exceptional customer service from DHL Express intl..from Ellaine Moses. I needed a document to reach Mauritius urgently. It arrived a say earlier rhan expected, to my surprise. Most importantly I had incorrect receiver's cobtact,and Ellaine went the extra mile to update the details and ensured it reached in excellent time.while updating me daily. Gold star to you Ellaine, keep it up. Thank you.

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Replies (1)
DHL Express
DHL Express's reply02 Jun 2022, 07:32
Official
Dear Fathima,

Thank you very much for taking the time to send through this compliment for Ellaine. We will ensure that she is recognized for her great service and I am pleased to hear that your issue has been resolved and your shipment delivered on time.

Kind regards.
Avery Visagie
Customer Care Department | DHL Express