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wesley S

1 reviews | Active since Dec 2016

14 Dec 2016, 09:03

EVEN AFTER HELLOPETER REVIEW STILL BAD SERVICE PLEASE DONT USE DHL

<p>Even after posting on hellopeter, DHL have continued to provide the worst customer service that I have ever experienced!!! Extremely slow in sorting out queries with zero urgency showed. It's been almost 2 weeks now with my package not delivered yet. PLEASE PEOPLE IF YOU WANT A REPUTABLE COMPANY THAT CARES ABOUT CUSTOMER SERVICE DO NOT USE DHL INTERNATIONAL. WORST WORST WORST COURIER COMPANY!!!!!</p>

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Replies (1)
DHL Express
DHL Express's reply14 Dec 2016, 09:31
Official

Dear Wesley,

It is with regret that your experience prompted you to contact us with a complaint. Rest assured that it is not our intention to displease you and your input is always highly appreciated as this allows us to improve the service we provide to our valued customers.

Please provide me with the tracking number of your shipment so I can assist with resolving this matter.

Regards,

Akhona Mvuza
Customer Care Executive Office