PC
Pieter C
1 reviews | Active since Oct 2019
15 Apr 2020, 10:53
essential goods , cellphones
i understand and do care about the lockdown essential list as per government, and respect it but Cellphone are essential to customers in lockdown periode because to keep updated about covid19 and to communicate to each other and if a emergency we can make calls, and on the essential list it is listed under telecommunication equipment and simcards, but dhl bloemfontein do not want to deliver because they said its not essential
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Replies (2)
DHL Express's replyOfficial
15 Apr 2020, 11:22Dear Pieter,
Thank you for posting. Please accept my sincere apology for any inconvenience caused by this matter. In line with the current lock down regulations, we are currently restricted to deliver items deemed as "Essential".
Please expect an email from me shortly.
Kind regards, Avery Visagie Customer Care Executive ZA | DHL Express
Thank you for posting. Please accept my sincere apology for any inconvenience caused by this matter. In line with the current lock down regulations, we are currently restricted to deliver items deemed as "Essential".
Please expect an email from me shortly.
Kind regards, Avery Visagie Customer Care Executive ZA | DHL Express
DHL Express's reply15 Apr 2020, 11:22
Official
Dear Pieter,
Thank you for posting. Please accept my sincere apology for any inconvenience caused by this matter. In line with the current lock down regulations, we are currently restricted to deliver items deemed as "Essential".
Please expect an email from me shortly.
Kind regards, Avery Visagie Customer Care Executive ZA | DHL Express
Thank you for posting. Please accept my sincere apology for any inconvenience caused by this matter. In line with the current lock down regulations, we are currently restricted to deliver items deemed as "Essential".
Please expect an email from me shortly.
Kind regards, Avery Visagie Customer Care Executive ZA | DHL Express
PC
Pieter C's updateReviewer Update
15 Apr 2020, 14:00Good day,The problem is we need the cellphones to communicate and its is under essential goods listed as telecommunication equipment and also sim cards,If a problem came up in what way can we comm8unicate, and Vodacom and courier guy and Ram courier deliver cellphones as it is essential to them.Courier guy offered to help with there CIPC certificate to collect at your depo, but still your guys do not want to help.This is 2 cellphones waybill no. *** and *** If they can deliver under telecommun ications why cant dhl?
Pieter Coetsee
Pieter Coetsee
PC
Pieter C's update15 Apr 2020, 14:00
Reviewer Update
Good day,The problem is we need the cellphones to communicate and its is under essential goods listed as telecommunication equipment and also sim cards,If a problem came up in what way can we comm8unicate, and Vodacom and courier guy and Ram courier deliver cellphones as it is essential to them.Courier guy offered to help with there CIPC certificate to collect at your depo, but still your guys do not want to help.This is 2 cellphones waybill no. *** and *** If they can deliver under telecommun ications why cant dhl?
Pieter Coetsee
Pieter Coetsee