LP
Leonard P

1 reviews | Active since May 2018

11 Sept 2020, 09:42

eShop useless

This review is i regards to there useless eShop.

Whats meant to be a way of getting overseas items to you door is just a tool to make you realize there is no point of ordering anything from overseas if it isn't coming from amazon or other retailers that ship to South Africa. Every time the cost of shipping is basically the same price as the item itself if not more. Compared quotes given for items ordered from amazon through the eShop and direct delivery from amazon, and everytime the cost is more via the eShop than just getting it directly from amazon. See no point in this service to basically pay double for a item.

0
Replies (1)
DHL Express
DHL Express's reply11 Sept 2020, 10:58
Official
Dear Leonard P
 
I trust this mail finds you well and safe. 
 Thank you for bringing your complaint to our attention, I sincerely apologise for the manner in which this has been handled.
I can assure you we at DHL, take great pride in ensuring our customers have a satisfying experience with our services.
 Please allow me a chance to investigate this with further and I will revert to you within the next 24 working hours. 
 
Thank you. 
 Kind Regards,On behalf of the MD office.Busisiwe Sithole
 

Best regards,