Empty Promises, and Continuous Clearance Delay

<p>I run an online fashion retailer in South Africa. And import my clothing products. As it is Chritmas I receive hundreds of orders and have been ordering since beginning of November every week and havent had a problem. Now that its coming to close of business for the festive season DHL has let me and my business down. I have had multiple parcels sitting with them waiting to be cleared. Everyday my parcel's status are updated to clearance delay. Then we get told we will receive it the next day they will clear it. Low and behold still no delivery and yet another clearance delay. You people are ****ing *********** and you are *****ing with peoples lively hood. Your service is absolutely atrocious. I have over 300 orders that need to be sent out to paying customers and am neck deep in threats and people demanding refunds. I have paid for your service and Its high time you deliver. I dont understand how a parcel full of womens clothing can possible be delayed clearance. Open the ****ing parcels, check that its safe for clerarance. Close the boxes and deliver them to me. Ive been waiting since last week. On another note, i am sick and tired of having to send my proof of payments to your client service and having to phone and sit on hold listening to Aint no mountain high enough. When clearly getting my stuff cleared is a mountain just way toohigh for DHL to over come. and then i get told, "eeeh no i didnt receive it. send it again". </p>