LM
Lance M
1 reviews | Active since Apr 2021
28 Mar 2023, 13:17
DONT USE DHL
SERVICE WAS GREAT TO A POINT BUT THEN YOU CANT EVER GET HOLD OF THEM. I HAVE WAITED TWICE ON MY CELL PHONE FOPR OVER 40 MINUTES, COST ME A FIRTUNE AND STILL I HAVE NOT SPOKJEN TO A REPRESENTATIVE TO RESOLVE A SIMPLE ISSE THEY HAVE ON MY DELIVERY ADDRESS
CRAZY BAD SERVICE
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DHL Express's replyOfficial
28 Mar 2023, 14:19Dear Lance
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department .
We assure you of our best Services at all times. I will send you an e-mail shortly, please respond with the waybill number- so I can follow up.
Sade Eiman
Customer Care Executive ZA ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department .
We assure you of our best Services at all times. I will send you an e-mail shortly, please respond with the waybill number- so I can follow up.
Sade Eiman
Customer Care Executive ZA ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
DHL Express's reply28 Mar 2023, 14:19
Official
Dear Lance
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department .
We assure you of our best Services at all times. I will send you an e-mail shortly, please respond with the waybill number- so I can follow up.
Sade Eiman
Customer Care Executive ZA ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
Thank you for bringing this matter to our attention
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are attending to this with the relevant department .
We assure you of our best Services at all times. I will send you an e-mail shortly, please respond with the waybill number- so I can follow up.
Sade Eiman
Customer Care Executive ZA ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa