JZ
Janus Z

1 reviews | Active since Apr 2020

21 Apr 2020, 11:26

Don't rely on the big big boys in the bussiness

Dumd Hicks Losers. Or at least that is what DHL should stand for. Their service and handling their business during this crises was so poor that I have no words. What a bunch of ******s! I am still waiting for package that I ordered Express a month before the lockdown even started. I am seriously thinking of hiring a lawyer to sue them for not being able to deliver as promised leading to loss of income for me...

0
Replies (1)
DHL Express
DHL Express's reply21 Apr 2020, 12:00
Official
Dear J**** Z,

Thank you for taking the time to post to us and I would like t apologize for the inconvenience caused.

Kindly provide me with your waybill number for the shipment that you are referring to so I can look into this matter urgently.

Kind Regards,
 
Akhona Mvuza
Customer Care Executive Office
 ZA | DHL Express