Don’t be fooled

Don’t be fooled by DHL when they offer a ‘hassle free’ service. My mother sent me some clothes I forgot in Brazil(6 pieces), together with cheap comic books to my daughter. She declared $158 on her side. When the parcel arrived here, they treated it as if it was comercial imports, stipulating tariffs and taxes that amounted to almost R1600 to clear my stuff in order to deliver it to me. They are not clear in specifying on what basis they came to these values, and my only guess is that there is a bunch of *****ed people in all parts of the process who play with people’s ignorance when it comes to import regulations. If Hello Peter had the NO STAR option, that would be definitely mine!