RP
Rasheed P
1 reviews | Active since Jul 2019
13 Aug 2020, 10:11
Do not use. EVERRRR
******* and no *****.....
Lady called this morning to enquire, promised to call me back but didnt.
Well done again DHL. Bunch of dishonest people.
Do not use. EVERRRR
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Replies (1)
DHL Express's replyOfficial
13 Aug 2020, 11:41Dear Rasheed,
Thank you for taking my call. Apologies once again for the late call, I had a network connection issue hence I could not call you back as promised earlier.
Please note my offices in Dubai are currently investigating the matter. The receiver has agreed to have security view CCTV footage and our courier will also be going to the receiver's address to resolve the matter. I will update you as soon as I received feedback from them. I have sent you an email before, all my direct contact details are there should you need to contact me.
Regards,
Akhona Mvuza
Customer Care Executive Office
DHL Express ZA
Thank you for taking my call. Apologies once again for the late call, I had a network connection issue hence I could not call you back as promised earlier.
Please note my offices in Dubai are currently investigating the matter. The receiver has agreed to have security view CCTV footage and our courier will also be going to the receiver's address to resolve the matter. I will update you as soon as I received feedback from them. I have sent you an email before, all my direct contact details are there should you need to contact me.
Regards,
Akhona Mvuza
Customer Care Executive Office
DHL Express ZA
DHL Express's reply13 Aug 2020, 11:41
Official
Dear Rasheed,
Thank you for taking my call. Apologies once again for the late call, I had a network connection issue hence I could not call you back as promised earlier.
Please note my offices in Dubai are currently investigating the matter. The receiver has agreed to have security view CCTV footage and our courier will also be going to the receiver's address to resolve the matter. I will update you as soon as I received feedback from them. I have sent you an email before, all my direct contact details are there should you need to contact me.
Regards,
Akhona Mvuza
Customer Care Executive Office
DHL Express ZA
Thank you for taking my call. Apologies once again for the late call, I had a network connection issue hence I could not call you back as promised earlier.
Please note my offices in Dubai are currently investigating the matter. The receiver has agreed to have security view CCTV footage and our courier will also be going to the receiver's address to resolve the matter. I will update you as soon as I received feedback from them. I have sent you an email before, all my direct contact details are there should you need to contact me.
Regards,
Akhona Mvuza
Customer Care Executive Office
DHL Express ZA