DO NOT USE DHL EVER!!!

DON'T EVER USE DHL! I'm sitting in the Vietnam airport office and watching how your staff handle goods and its disgusting, watching things get thrown around with no disregard. I can only imagine how my package was handled!

I'm sending a cellphone and my bank card from South Africa to Vietnam.

Now I got told by your staff saying that second hand goods is prohibited in Vietnam mind you a cellphone that I own because I cannot produce my ticket from entering Vietnam a month ago, who even keeps these things. I said I don't mind paying any amount to get my goods i.e. some 10% tax/vat but keep in mind my bank card is in the package.

This morning I sent all my information to the clearance agent at 10AM who only sent everything when she saw me in the office. At 2PM Now I'm waiting here like a dam fool. So had I of not come in nothing would of happened!

So my question to you is why do you exist? God help me icollect my goods!

FIRST AND LAST TIME I use you and especially with your unfriendly staff in the office.

Now i was just told that I cannot collect the package without paying the vat/tax HOW THE HELL WHEN MY BANK CARD IS IN THE PACKAGE. Must I magically print money?

After waiting 2 hours in this office.