TJ
Thys J
1 reviews | Active since Jul 2022
20 Aug 2024, 18:20
Dismal Service!
It will be really difficult to find a more *********** company to deal with. Phoning the they keep pointing fingers to other sections within their organization. While the customer is getting dismal service. Don't use the for any delivery!
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Replies (1)
DHL Express's replyOfficial
21 Aug 2024, 07:03Dear Thys van Jaarsveld
Thank you for bringing this matter to our attention.
We apologize for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible. We acknowledge the receipt of your complaint and are attending to this with the relevant department.
We assure you of our best Services at all times and will revert to you within the next 2 hours.
Best Regards,
Customer Care Department
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
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DHL Express's reply21 Aug 2024, 07:03
Official
Dear Thys van Jaarsveld
Thank you for bringing this matter to our attention.
We apologize for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible. We acknowledge the receipt of your complaint and are attending to this with the relevant department.
We assure you of our best Services at all times and will revert to you within the next 2 hours.
Best Regards,
Customer Care Department
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***