DISHONESTY AND NEGLIGENCE, NO CARE ATTITUDE

Shipment sent from overseas in France - been chasing up since August 2018 - to no avail. Various call centre agents including bongiwe claim to have no trace of any tracking number, claimed origin did not send there parcel - yet we had a tracking number, after over 20 calls and umpteen emails, now DHL claim to have storage charges and immense penalties, however at no point was any invoice EVER sent to me or my company, nor any communication made by DHL informing of the invoice - which was what we have been chasing for almost 7 months - DO NOT USE DHL FOR ANY SHIPPING OR LOGISTICS, YOU WILL LOSE MONEY AND YOUR PRODUCT!!!