kg
khairun-nisaa geswindt
1 reviews | Active since May 2012
08 Jun 2015, 13:25
DISGUSTING SERVICES
Global mail renders the worst service.They either don't answer there telephones and when you eventually get through to them they unable to assist and spins any story to you that they suck out of their behinds.I have tracking numbers for my parcels feom the states and it's almost 2 months that it says the same story.They say my goods are still in transit even though ive received the one parcel already.Just shows what ******** system they have going.
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Replies (1)
DHL Express's replyOfficial
09 Jun 2015, 09:55Hello kgeswindt,
Thank you for taking my call,
I'm really sorry to hear about your experience and that your shipment has still not been delivered.
DHL Global Mail is a discounted Postal service. The contact details I have for such queries are:
*** telephone ***
I have also forwarded this to my contact at Global Mail to try and expedite a resolution.
Please do not hesitate to contact me should you require further assistance.
Regards
Tshegofatso Dubula
Customer Care Executive
Thank you for taking my call,
I'm really sorry to hear about your experience and that your shipment has still not been delivered.
DHL Global Mail is a discounted Postal service. The contact details I have for such queries are:
*** telephone ***
I have also forwarded this to my contact at Global Mail to try and expedite a resolution.
Please do not hesitate to contact me should you require further assistance.
Regards
Tshegofatso Dubula
Customer Care Executive
Best regards,
DHL Express's reply09 Jun 2015, 09:55
Official
Hello kgeswindt,
Thank you for taking my call,
I'm really sorry to hear about your experience and that your shipment has still not been delivered.
DHL Global Mail is a discounted Postal service. The contact details I have for such queries are:
*** telephone ***
I have also forwarded this to my contact at Global Mail to try and expedite a resolution.
Please do not hesitate to contact me should you require further assistance.
Regards
Tshegofatso Dubula
Customer Care Executive
Thank you for taking my call,
I'm really sorry to hear about your experience and that your shipment has still not been delivered.
DHL Global Mail is a discounted Postal service. The contact details I have for such queries are:
*** telephone ***
I have also forwarded this to my contact at Global Mail to try and expedite a resolution.
Please do not hesitate to contact me should you require further assistance.
Regards
Tshegofatso Dubula
Customer Care Executive
Best regards,