disgusting DHL

I was waiting for two premium express packages from Germany one arrived after weeks the second is still missing. Then a message arrived that it is damaged but can not delivered as the address can't be deciphered (!!!) and asking me for a delivery address: what a joke the post office system guides you to a site where you should order a i-phone asking for your credit card details etc. What a **** DHL in cohorts with the post office so my advice STAY AWAY FROM DHL they are a bunch of *********** (to avoid a much stronger word) .... DHL used to be a good company but not any more !!!!!