DM
Dakalo M

1 reviews | Active since Jul 2021

13 Mar 2026, 22:37

Disappointed

I ordered a parcel and it’s coming by DHL express . It arrived in Gauteng on Wednesday. Ever since the. No update on the parcel . It was last scanned at Spartan and given to a third party . What is express about this service

0
Replies (2)
DHL Express
DHL Express's reply14 Mar 2026, 10:13
Official
Dear Dakalo

We appreciate your bringing this issue to our attention. 

Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you on Monday by 10:30.. 

 Kind Regards, 

Customer Care Team ZA | DHL Express ZA | DHL Express 

DHL International Pty Ltd t/a DHL Express

Waterfall Logistics Precinct, 

Pretoria Main Road, 

Waterfall City, 

Midrand, 2090 

Gauteng 

South Africa 

*** 

DM
Dakalo M's update16 Mar 2026, 10:23
Reviewer Update
My shipments status has not changed why? Since the 11th let me know I will come and collect