JN
Jessica N
1 reviews | Active since Dec 2024
09 Dec 2024, 21:35
Disappointed at on going clearance event
You can guess it I still haven’t recieved my package it’s still stuck on clearance event For almost weeks now I’m so disappointed with DHL So many excuses Please avoid this company at all cost
Helpful (0)
Replies (2)0
Replies (2)
DHL Express's replyOfficial
10 Dec 2024, 08:12Dear Jessica Ngoyi
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards
DHL Express Customer Care
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards
DHL Express Customer Care
DHL Express's reply10 Dec 2024, 08:12
Official
Dear Jessica Ngoyi
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards
DHL Express Customer Care
We appreciate your bringing this issue to our attention.
Please accept our apologies for any inconvenience caused. We are committed to resolving the matter promptly and have already engaged the appropriate department. Rest assured, we are dedicated to providing you with our finest services at all times and will follow up with you within the next two hours.
Kind Regards
DHL Express Customer Care
DHL Express's replyOfficial
11 Dec 2024, 18:44Dear Jessica,
Thank you for contacting DHL Express.
We acknowledge receipt of your request and assure you of our best efforts to rectify the matter as soon as possible.
This case has been assigned to a customer Care executive who will be in contact with tomorrow .
Best Regards,
DHL Express Customer Care
Thank you for contacting DHL Express.
We acknowledge receipt of your request and assure you of our best efforts to rectify the matter as soon as possible.
This case has been assigned to a customer Care executive who will be in contact with tomorrow .
Best Regards,
DHL Express Customer Care
DHL Express's reply11 Dec 2024, 18:44
Official
Dear Jessica,
Thank you for contacting DHL Express.
We acknowledge receipt of your request and assure you of our best efforts to rectify the matter as soon as possible.
This case has been assigned to a customer Care executive who will be in contact with tomorrow .
Best Regards,
DHL Express Customer Care
Thank you for contacting DHL Express.
We acknowledge receipt of your request and assure you of our best efforts to rectify the matter as soon as possible.
This case has been assigned to a customer Care executive who will be in contact with tomorrow .
Best Regards,
DHL Express Customer Care