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lisa-marie rankin
1 reviews | Active since May 2014
23 Dec 2015, 08:07
Disappointed AGAIN
Once again I am having to call DHL every single day to find out where my parcel is. After supplying my importers code, supplier's invoice AND paying my duties, I have been waiting since the 14th of December for any response other than \it's still with customs"!!! <br> <br> So I'm assuming there is a linked office between DHL customs and whoever we deal with - could someone find out what the problem is and why inspection take this long??<br> <br> I have been on the phone numerous times to DHL"
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DHL Express's replyOfficial
23 Dec 2015, 10:16Hello Rankin,
Thank you for bringing this to our attention.
We will be requesting our Imports Department Manager to make contact with you in connection with your shipment.
Regards
Nicole Pietersen
Customer Care Executive Office
Thank you for bringing this to our attention.
We will be requesting our Imports Department Manager to make contact with you in connection with your shipment.
Regards
Nicole Pietersen
Customer Care Executive Office
DHL Express's reply23 Dec 2015, 10:16
Official
Hello Rankin,
Thank you for bringing this to our attention.
We will be requesting our Imports Department Manager to make contact with you in connection with your shipment.
Regards
Nicole Pietersen
Customer Care Executive Office
Thank you for bringing this to our attention.
We will be requesting our Imports Department Manager to make contact with you in connection with your shipment.
Regards
Nicole Pietersen
Customer Care Executive Office