DHL's Bumbling inefficiency

my second approach to you, after struggling even worse than originally with DHL Couriers. Couldn't make them understand I wasn't complaining about Med Package they said they'd left at my home but hadn't, but the 3 week run around I had from DHL to various Post Offices, where I myself rescued it from a remote P.O. ...It was all the wrong info given me that had me Taxi-ing at big expense to do their work. Now their Insurers had me fill out an affiliate ( 7 times unsuccessfully) They had ALL my personal details but their system would just not accept my handwritten signature & would proceed no further., The sum of R188 for this 90 yr old plus the extreme aggravation over 3 weeks has become unbearable.,...LW***DE DHL's Ref No. 2nd approach to you Peter as horror story becomes worse.