1 reviews | Active since Feb 2017

23 Feb 2017, 11:12

DHL #YouDon'tGetYourParcel #InternalProblems

<p>My dentist in SOuth Africa has sent me a parcel. They paid DHL directly in cash but now because the agent in Centurian Mall has not paid over the money to DHL they refuse to do my shipment!!! How is this even possible? Their internal company problems should not be the customers! WayBill # ********** 660</p>

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Replies (1)
DHL Express
DHL Express's reply23 Feb 2017, 13:33
Official

Dear Weruschka

I would like to sincerely apologise about the fact that you were affected by this incident.

Your shipment has departed South Africa this morning on waybill ***.

Kind Regards

Nosicelo Manentsa

Customer Care Executive