DHL worst service ever
DHL leaves my parcel with strangers, when they don't even try to call me and find out. I'm so ****ed off because they open my parcel (they tried to tape the parcel again) and theres some stuff missing and now they come and drop it of at my reception at work and leave without calling me, why didnt he come to the right place the first time! because they scared to face me!!! Tried to rob me! And tried to give someone else my parcel. How can you mistake my details with someone else!!!
Dear Mase,
Thank you for contacting DHL Express and bringing this matter to our attention.
I have In boxed you for additional details regarding this matter ? My apologies regarding the due to inadequate packing whilst on transit .
Please forward me the DHL Express 10 digit tracking number so matter can be investigated further for you
I understand that this incident has been of great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
Please find below my direct details should you need to get in contact with me .
Best Regards,
Ms Buhle Sekoboane
Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Dear Mase,
Thank you for contacting DHL Express and bringing this matter to our attention.
I have In boxed you for additional details regarding this matter ? My apologies regarding the due to inadequate packing whilst on transit .
Please forward me the DHL Express 10 digit tracking number so matter can be investigated further for you
I understand that this incident has been of great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
Please find below my direct details should you need to get in contact with me .
Best Regards,
Ms Buhle Sekoboane
Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Dear Mase,
Thank you for contacting DHL Express and bringing this matter to our attention.
I have In boxed you for additional details regarding this matter ? My apologies regarding the manner in which the shipment was delivered in . This is usually due to either a Customs Security inspection or shipment repackaged due to inadequate packaging whilst on transit .
Please forward me the DHL Express 10 digit tracking number so matter can be investigated further for you ?
I understand that this incident has been of great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
Please find below my direct details should you need to get in contact with me .
Best Regards,
Ms Buhle Sekoboane
Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Dear Mase,
Thank you for contacting DHL Express and bringing this matter to our attention.
I have In boxed you for additional details regarding this matter ? My apologies regarding the manner in which the shipment was delivered in . This is usually due to either a Customs Security inspection or shipment repackaged due to inadequate packaging whilst on transit .
Please forward me the DHL Express 10 digit tracking number so matter can be investigated further for you ?
I understand that this incident has been of great disappointment to you and I assure you that this matter has not been taken lightly and is in no way reflective of the level of service that DHL Express prides itself in.
Please find below my direct details should you need to get in contact with me .
Best Regards,
Ms Buhle Sekoboane
Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600