tT
taliagreg T
1 reviews | Active since Jun 2017
04 Feb 2019, 07:37
DHL worst courier company worldwide
once again I have experienced terrible service from DHL, I have a package not cleared even though my duties have been prepaid. This is the 5 th time now because the merchant only used DHL - and its always the same reason !!!!!!!!DHL doesn't contact the client for simple info like an ID number !!!!!!!!!!!!!!!! how are they still in business
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DHL Express's replyOfficial
04 Feb 2019, 12:21Good morning Talia,
Thank you for bringing your concern to my attention and I would like to apologise for the inconvenience
As discussed, Kindly accept my sincere apologise for the delay you have been experience. Thank you for providing me with your ID. The Shipment is getting framed and delivery is expected shortly
Kindly allow me to further monitor and I will advise you accordingly on its clearance and subsequent delivery
Regards
Thank you for bringing your concern to my attention and I would like to apologise for the inconvenience
As discussed, Kindly accept my sincere apologise for the delay you have been experience. Thank you for providing me with your ID. The Shipment is getting framed and delivery is expected shortly
Kindly allow me to further monitor and I will advise you accordingly on its clearance and subsequent delivery
Regards
Mulondi Dzebu
Customer Care Executive
DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng, South Africa
Telephone: +27 (11) ***
***
DHL Express's reply04 Feb 2019, 12:21
Official
Good morning Talia,
Thank you for bringing your concern to my attention and I would like to apologise for the inconvenience
As discussed, Kindly accept my sincere apologise for the delay you have been experience. Thank you for providing me with your ID. The Shipment is getting framed and delivery is expected shortly
Kindly allow me to further monitor and I will advise you accordingly on its clearance and subsequent delivery
Regards
Thank you for bringing your concern to my attention and I would like to apologise for the inconvenience
As discussed, Kindly accept my sincere apologise for the delay you have been experience. Thank you for providing me with your ID. The Shipment is getting framed and delivery is expected shortly
Kindly allow me to further monitor and I will advise you accordingly on its clearance and subsequent delivery
Regards
Mulondi Dzebu
Customer Care Executive
DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng, South Africa
Telephone: +27 (11) ***
***