1 reviews | Active since Jun 2017

11 Jan 2018, 15:42

DHL worst courier

Package sent from SA to Germany 6 Nov2017. Due to delays by DHL returned to SA now I am expected to pay Duties on my own goods. No feedback no response no service. Worst courier service ever. Not much joy from Postnet either for assistance.

0
Replies (1)
DHL Express
DHL Express's reply11 Jan 2018, 16:31
Official

Dear Debbie

I would like to profusely apologise about the frustration you had to go through in regards to your delivery.

As discussed I will ensure that your complaint is resolved to your satisfaction, I will update you via email.

Kind Regards

Nosicelo Manentsa

Customer Care Executive