1 reviews | Active since Oct 2010
DHL WHAT A JOKE
<p>So this is DHL's advertsing HA, what a lie.:</p> <p>"Excellence. Simply delivered.<br />International express deliveries; global freight forwarding by air, sea, road and rail; warehousing solutions from packaging, to repairs, to storage; mail deliveries worldwide; and other customized logistic services – with everything DHL does, we help connect people and improve their lives" </p> <p>This is the true reality of their service:</p> <p>We paid R1800 to get a parcel collected in Cape Town on Friday to be in South West Africa by Monday - samples for an important meeting our architect was having today. They have still not been delivered - numerous phone calls being transfrred, no-one cares, no-one is worried that they have let us down. No -one called to say there was a problem, they simply just didn't deliver . We have missed our meeting and have a very angry client.</p>
Dear Debbie
I would like to sincerely apologise about the bad service you received from DHL as this is not the type of service that we pride in.
A customer care agent will be assigned to your complaint and will be in contact with you to ensure that this complaint is resolved to your satisifaction.
Regards
Nosicelo Manentsa
Customer Care Executive Desk
Dear Debbie
I would like to sincerely apologise about the bad service you received from DHL as this is not the type of service that we pride in.
A customer care agent will be assigned to your complaint and will be in contact with you to ensure that this complaint is resolved to your satisifaction.
Regards
Nosicelo Manentsa
Customer Care Executive Desk
