NB
Natasha B

1 reviews | Active since Aug 2024

21 Aug 2024, 12:00

DHL went the extra Mile

I lost my shipment to the UK, a valuable tube of Artwork, Violet Lekoko at DHL in the tracing department spent 6 weeks locating and re-directing my tube, she was brilliant and kept me up to date almost daily. It was a mammoth task. I thought we would never find the tube again, but we both worked hard to find it. She never gave up and her service was outstanding.

0
Replies (1)
DHL Express
DHL Express's reply21 Aug 2024, 12:09
Official
Dear Natasha 

Thank you very much for taking the time to send through this compliment for Violet. I will ensure that she is recognised for her great service and I am pleased to hear that your issue has been resolved.

Kind Regards 
DHL Express Customer Care