KF
Kevin-Jeannette Finnie
1 reviews | Active since Apr 2019
19 Aug 2019, 16:27
DHL , Useless
And yet another day goes by with DHL not giving a S*%T of giving any Feed Back , my shipment has been at Customs for nearly 2 WEEKS now and all i get , (thats if Lenora Coertze even bothers to give feed back) , "will revert when we hear from customs". I have to say i will be hard pressed to use DHL ever again , they seem about as useful as an Ash Tray on a Motorbike , absolutely pathetic
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Replies (3)
DHL Express's replyOfficial
19 Aug 2019, 19:06Dear Kevin ,
We sincerely apologise for the delay and inconvenience this matter has caused you .
We have escalated the case to Customs Senior officials and currently await for final assessment verdict on your case.
We will be in contact again tomorrow with additional updates regarding this case.
Best Regards,
Regards,Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
We sincerely apologise for the delay and inconvenience this matter has caused you .
We have escalated the case to Customs Senior officials and currently await for final assessment verdict on your case.
We will be in contact again tomorrow with additional updates regarding this case.
Best Regards,
Regards,Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Best regards,
DHL Express's reply19 Aug 2019, 19:06
Official
Dear Kevin ,
We sincerely apologise for the delay and inconvenience this matter has caused you .
We have escalated the case to Customs Senior officials and currently await for final assessment verdict on your case.
We will be in contact again tomorrow with additional updates regarding this case.
Best Regards,
Regards,Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
We sincerely apologise for the delay and inconvenience this matter has caused you .
We have escalated the case to Customs Senior officials and currently await for final assessment verdict on your case.
We will be in contact again tomorrow with additional updates regarding this case.
Best Regards,
Regards,Customer Care Executive Office
DHL Express – South Africa
DHL House
Cnr: Fabriek and Van Acht Streets
Isando, Gauteng, 1600
Best regards,
KF
Kevin-Jeannette Finnie's updateReviewer Update
21 Aug 2019, 13:59well i must say DHL did pull through eventually
KF
Kevin-Jeannette Finnie's update21 Aug 2019, 13:59
Reviewer Update
well i must say DHL did pull through eventually
KF
Kevin-Jeannette Finnie's updateReviewer Update
22 Aug 2019, 08:55well it seems we might be back to Square One , was promised delivery today but when i check on the DHL Tracking Site it still shows my parcel as a Clarence Event at Customs , so not holding my breath , will wait and see , maybe the above comment does not apply
KF
Kevin-Jeannette Finnie's update22 Aug 2019, 08:55
Reviewer Update
well it seems we might be back to Square One , was promised delivery today but when i check on the DHL Tracking Site it still shows my parcel as a Clarence Event at Customs , so not holding my breath , will wait and see , maybe the above comment does not apply