KN
Kevin N
1 reviews | Active since Mar 2011
09 Feb 2020, 15:26
DHL - unreliable company
I am extremely disappointed in this company. I have used them a few times and they always have issues. They need constant follow-ups by the paying client with regard to document collection and provide no feedback. Do not use DHL.
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DHL Express's replyOfficial
10 Feb 2020, 08:41Dear Kevin,
Thank you you for writing to us and for bringing this matter to our attention. I tried calling the contact number supp**** without any success, please would you be so kind as to let me know when it would be convenient to contact you to discuss the complaint raised.
On behalf of DHL Express, I would like to apologize for any inconvenience and undue frustration that may have been caused.
Kindly expect an email from me shortly requesting your shipment details in order to assist.
Kind Regards, Avery VisagieCustomer Care Executive ZA | DHL Express
Thank you you for writing to us and for bringing this matter to our attention. I tried calling the contact number supp**** without any success, please would you be so kind as to let me know when it would be convenient to contact you to discuss the complaint raised.
On behalf of DHL Express, I would like to apologize for any inconvenience and undue frustration that may have been caused.
Kindly expect an email from me shortly requesting your shipment details in order to assist.
Kind Regards, Avery VisagieCustomer Care Executive ZA | DHL Express
DHL Express's reply10 Feb 2020, 08:41
Official
Dear Kevin,
Thank you you for writing to us and for bringing this matter to our attention. I tried calling the contact number supp**** without any success, please would you be so kind as to let me know when it would be convenient to contact you to discuss the complaint raised.
On behalf of DHL Express, I would like to apologize for any inconvenience and undue frustration that may have been caused.
Kindly expect an email from me shortly requesting your shipment details in order to assist.
Kind Regards, Avery VisagieCustomer Care Executive ZA | DHL Express
Thank you you for writing to us and for bringing this matter to our attention. I tried calling the contact number supp**** without any success, please would you be so kind as to let me know when it would be convenient to contact you to discuss the complaint raised.
On behalf of DHL Express, I would like to apologize for any inconvenience and undue frustration that may have been caused.
Kindly expect an email from me shortly requesting your shipment details in order to assist.
Kind Regards, Avery VisagieCustomer Care Executive ZA | DHL Express