AM
Albert M
1 reviews | Active since Aug 2020
20 Jun 2022, 16:54
DHL too rich to care about its customers
Very poor service, they moved my shipment which I was supposed to collect to a third party till now its still a run around to locate my shipping
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DHL Express's replyOfficial
20 Jun 2022, 17:13Dear Albert,
Thank you for posting to DHL Express
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are currently attending to this matter with the relevant department
We assure you of our best services at all times and will revert with additional updates no later than 10:30 on 21 June 2022
Should you need to reach us , please feel free to contact us on the details listed on the email sent to you directly .
Best Rgds,
Customer Care Department
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
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DHL Express's reply20 Jun 2022, 17:13
Official
Dear Albert,
Thank you for posting to DHL Express
We apologise for the inconvenience this may have caused and assure you of our best efforts to rectify the matter as soon as possible.
We acknowledge the receipt of your complaint and are currently attending to this matter with the relevant department
We assure you of our best services at all times and will revert with additional updates no later than 10:30 on 21 June 2022
Should you need to reach us , please feel free to contact us on the details listed on the email sent to you directly .
Best Rgds,
Customer Care Department
DHL Executive office - ZA | DHL Express
DHL International (Pty) Ltd t/a DHL Express
DHL House
Fabriek & Van Acht Rd, Isando
1600, Gauteng
South Africa
***