DHL Sucks

I ordered an item from B&H Photo in the USA on August 19th. It was shipped by DHL (Saver). The item arrived in South Africa and was processed at the delivery office on September 2nd. As it was supposed to be delivered yesterday and I have not received it yet, I made a telephonic call to DHL today to be told that they do not know what happened to it and that I should try the South African Post Office. The post office said that the parcel has been sent to the Lyttelton branch and was ready for collection. They did not have it there and advised me to go to the Wierdapark branch instead. It was not there either. DHL is a German company and therefore one would expect them to be the epitome of efficiency. Why they would use the South African Post Office to handle their parcels is a mystery. The Post Office has been restructured recently and many of their employees have been retrenched. The remaining few are overworked and it is no wonder that parcels are lost. Using the Post Office rather than delivering items themselves like most other shipping and courier companies do is an absolute recipe for disaster. The DHL employees were not very helpful either and just passed the buck.