DHL such poor service!
<p>I sent a parcel for my daughter as a birthday gift on 6 march 2017 from London, up until now it has not reached her. I am told it is stuck in SA for clearance. I tried emailing them, pushing them about it I was told the receiver has to pay tax and duty for the parcel which the receiver has no clue how much it is, he was not contacted about it and my emails are not rep**** too. This is not acceptable! I am so disappointed for such poor service from DHL. </p>
Dear Sue,
Thank you for contacting DHL Express.
I would like to apologise for the delay and inconvenience caused with regards to the delivery of the shipment sent to your daughter.
Could you please provide with your email address as I called the number provided and it rings unanswered. I need the DHL 10 digit airway bill number in order for me to assist you further.
I will try to call again.
Kind regards,
Charmaine Ram
Customer Care Executive
DHL Express
Dear Sue,
Thank you for contacting DHL Express.
I would like to apologise for the delay and inconvenience caused with regards to the delivery of the shipment sent to your daughter.
Could you please provide with your email address as I called the number provided and it rings unanswered. I need the DHL 10 digit airway bill number in order for me to assist you further.
I will try to call again.
Kind regards,
Charmaine Ram
Customer Care Executive
DHL Express
Dear Sue,
Thank you for contacting DHL Express.
I would like to apologise for the delay and inconvenience caused with regards to the delivery of the shipment sent to your daughter.
Could you please provide with your email address as I called the number provided and it rings unanswered. I need the DHL 10 digit airway bill number in order for me to assist you further.
I will try to call again.
Kind regards,
Charmaine Ram
Customer Care Executive
DHL Express
Dear Sue,
Thank you for contacting DHL Express.
I would like to apologise for the delay and inconvenience caused with regards to the delivery of the shipment sent to your daughter.
Could you please provide with your email address as I called the number provided and it rings unanswered. I need the DHL 10 digit airway bill number in order for me to assist you further.
I will try to call again.
Kind regards,
Charmaine Ram
Customer Care Executive
DHL Express
Dear Sue,
Thank you for contacting DHL Express.
I would like to apologise for the delay and inconvenience caused with regards to the delivery of the shipment sent to your daughter.
Could you please provide with your email address as I called the number provided and it rings unanswered. I need the DHL 10 digit airway bill number in order for me to assist you further.
I will try to call again.
Kind regards,
Charmaine Ram
Customer Care Executive
DHL Express
Dear Sue,
Thank you for contacting DHL Express.
I would like to apologise for the delay and inconvenience caused with regards to the delivery of the shipment sent to your daughter.
Could you please provide with your email address as I called the number provided and it rings unanswered. I need the DHL 10 digit airway bill number in order for me to assist you further.
I will try to call again.
Kind regards,
Charmaine Ram
Customer Care Executive
DHL Express
Dear Sue,
Thank you for contacting DHL Express.
I would like to apologise for the delay and inconvenience caused with regards to the delivery of the shipment sent to your daughter.
Could you please provide with your email address as I called the number provided and it rings unanswered. I need the DHL 10 digit airway bill number in order for me to assist you further.
I will try to call again.
Kind regards,
Charmaine Ram
Customer Care Executive
DHL Express
Dear Sue,
Thank you for contacting DHL Express.
I would like to apologise for the delay and inconvenience caused with regards to the delivery of the shipment sent to your daughter.
Could you please provide with your email address as I called the number provided and it rings unanswered. I need the DHL 10 digit airway bill number in order for me to assist you further.
I will try to call again.
Kind regards,
Charmaine Ram
Customer Care Executive
DHL Express
Hello
I rep**** privately a week ago but there is just no response. I left my email address as well as my phone number. I will provide my contact details again. Email: **********
Waybill number is ********** 455.
I hope to hear from you soon.
Regards
Italy
Hello
I rep**** privately a week ago but there is just no response. I left my email address as well as my phone number. I will provide my contact details again. Email: **********
Waybill number is ********** 455.
I hope to hear from you soon.
Regards
Italy