DHL South Africa - DISGRACEFUL

Dear DHL, Just a heads up on DHL South Africa. The level of service is appauling, disgraceful and an embarrassment to the great name that DHL has created over the past 50 years internationally. In particular I will mention Tebogo Ntlebi who fails to respond to emails, has zero comprehension of the English language and has no regard for clients. My parcel is still being held by DHL after 7 weeks, after every bit of documentation that was requested was provided. I've been accused of declaring incorrect value but Ms. Tobego Ntlebi cannot understand English to fully understand my detailed explanation of the proof of payment provided. I would sincerely rather loose my parcel than have to deal with this person again. I suppose, like the rest of this country, DHL South Africa is a last cause. Good luck DHL USA, I suggest you guys pull out while you can.... your name is being dragged through the mud in South Africa. Today you lost a client.