DHL SA - The worst in the world!

Wow -Were does one start with this company.The worst courier I have ever dealt with.<br> <br> I will summarize the issues I have experience as there are just so many.<br> <br> Firstly when a customer calls to track a package he/she does not know or care what the many different divisions you have are.When you do transfer me to the ' correct' department I'm lucky if the call wont fail . But wait if it does go through -again I need to call another area because the buffoon I spoke to previously does not know their own company structure.After going on to the third person after a few awkward silences I am told I need to go through to someone else yet again.<br> <br> Your staff in SA are a poorly trained and poorly spoken bunch who continuously forward calls until you drop it out of tiredness or better yet they just wont answer your call altogether :) As a courier company ,tracking a parcel should be a basic activity - not a mammoth task .<br> <br> After speaking to many people in SA I finally was able to get someone who could give me some kind of clarity on were my parcel was and when I could expect it - but wait for it - the helpful lady is from MALAYSIA. LMFAO<br> <br> <br> <br>