NC
Nchokwe C

1 reviews | Active since Aug 2017

10 Jan 2019, 16:58

DHL SA and SARS ****** are out to rob you of your money, never use DHL again

There seems to be huge *******ion betweel DHL south africa and customs officials from SARS. I received 2 different invoices with a total amount of around R5000, the agent assisgned to handle my case has not been responding to my e-mails and phones calls. I paid the first invoice so they can clear my package, after payment I then received another invoice from them. Thios is the last time i'm using it and I will not recommend anyone to you their service as they are out there to rip you off togther with their Customs officials. Very disgusted by what is happening.

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Replies (1)
DHL Express
DHL Express's reply10 Jan 2019, 18:48
Official
Dear Nchokwe

I would like to sincerely apologise about the way you feel in regards to  the clearance of your shipment  by DHL Express.

I am going to do further to ensure that this complaint is resolved to  and will give you an update via email by tomorrow. I will ensure that your complaint is given the priority it deserves.

Kind Regards
Nosicelo Manentsa
Customer Care Executive.