CS
Colin S

1 reviews | Active since Apr 2021

14 Apr 2021, 15:25

DHL not-so-express

DHL needs to drop the express part of this name and replace it with procrastinate... Not once was I contacted by anyone, every follow-up that I have made came with new excuses whereas online tracking queries tell a different story. Package was supposed to be delivered on the 8th April 2021, still waiting...

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Replies (1)
DHL Express
DHL Express's reply14 Apr 2021, 16:19
Official
Dear Colin 

I trust you are well. 

Thank you for writing to us and for bringing this matter to our attention. Please accept my sincere apology for any inconvenience that may have been caused by this matter.

Kindly look out for my email shortly for us to discuss this matter further. 

Kind Regards
Lebogang Madihlaba
DHL Express South Africa